Bhubaneswar
- Conduct Outbound Calls to International Clients: the International Telecaller Will Be Responsible for Making Outbound Calls to Potential Clients Located in Different Countries to Promote Services or Products.
- Handle Customer Inquiries: the Telecaller Will Answer Incoming Calls from Customers, Provide Information About Products or Services, and Address Any Issues or Concerns Customers May Have.
- Maintain Call Records: the Telecaller Will Be Required to Keep Accurate Records of all Calls Made and Received, Including Details of Conversations and Outcomes.
- Meet Daily Call Targets: the Telecaller Will have Set Targets for the Number of Calls to Be Made Each Day and Must Work Towards Meeting or Exceeding These Targets.
- Follow Up On Leads: the Telecaller Will Follow Up with Potential Leads Generated Through Previous Calls or Marketing Efforts to Try and Convert Them Into Customers.
required Skills and Expectations:
- Excellent Communication Skills: the Ideal Candidate Must have Strong Verbal Communication Skills to Effectively Interact with Customers from Different Countries.
- Good Listening Skills: the Telecaller Should Be Able to Listen Attentively to Customer Inquiries and Respond Appropriately.
- Basic Computer Skills: Knowledge of Basic Computer Operations like Data Entry and Using Crm Software Will Be Required.
- Ability to Work in a Fast-paced Environment: the Telecaller Should Be Able to Work Efficiently in a High-pressure Environment to Meet Call Targets.
- Willingness to Work in Shifts: the Candidate Should Be Open to Working in Different Shifts as per the Job Requirements.
| Experience | 0 - 2 Years |
| Salary | 1 Lac To 2 Lac P.A. |
| Industry | Marketing / Advertising / PR / Media Planning |
| Qualification | 12th Pass |
| Key Skills | Good Communication Skills Telecaller |
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