https://www.empirerecruitmentsolutions.co.in Vacancy Thu, 28 May 2026 01:39:54 +0530 en-us https://www.empirerecruitmentsolutions.co.in https://www.empirerecruitmentsolutions.co.in/job-openings-for-tele-caller-bhubaneswar-1373710.htm https://www.empirerecruitmentsolutions.co.in/job-openings-for-tele-caller-bhubaneswar-1373710.htm Fri, 24 Oct 2025 00:00:00 +0530 Key responsibilities: 1. Make outbound calls: Reach out to potential customers or clients using a provided list of contacts. - Engage in conversation to promote products or services offered by the company. 2. Handle inbound calls: Answer incoming calls from customers or clients who are seeking information or assistance. - Provide accurate and helpful information in a professional manner. 3. Conduct cold calling: Reach out to prospective customers who have not shown interest in the company before. - Pitch products or services effectively to generate new leads or sales opportunities. 4. Maintain call logs: Keep detailed records of all calls made or received for reporting and monitoring purposes. - Update customer information and follow-up actions as necessary. 5. Follow script guidelines: Adhere to scripts provided by the company to ensure consistency in communication with customers. - Customize scripts as needed based on customer responses or inquiries. Required skills and expectations: - Strong communication skills: Ability to clearly convey information and build rapport over the phone. - Customer service orientation: Focus on meeting the needs and expectations of customers in a professional manner. - Basic computer skills: Proficiency in using software for call logging, customer information management, etc. - Willingness to learn: Openness to training and feedback to improve call handling and sales skills. - Positive attitude: Maintain a friendly and enthusiastic demeanor to engage customers effectively.