Job openings for Tele Caller in Bhubaneswar

Key responsibilities:
1. Make outbound calls: Reach out to potential customers or clients using a provided list of contacts.
- Engage in conversation to promote products or services offered by the company.
2. Handle inbound calls: Answer incoming calls from customers or clients who are seeking information or assistance.
- Provide accurate and helpful information in a professional manner.
3. Conduct cold calling: Reach out to prospective customers who have not shown interest in the company before.
- Pitch products or services effectively to generate new leads or sales opportunities.
4. Maintain call logs: Keep detailed records of all calls made or received for reporting and monitoring purposes.
- Update customer information and follow-up actions as necessary.
5. Follow script guidelines: Adhere to scripts provided by the company to ensure consistency in communication with customers.
- Customize scripts as needed based on customer responses or inquiries.
Required skills and expectations:
- Strong communication skills: Ability to clearly convey information and build rapport over the phone.
- Customer service orientation: Focus on meeting the needs and expectations of customers in a professional manner.
- Basic computer skills: Proficiency in using software for call logging, customer information management, etc.
- Willingness to learn: Openness to training and feedback to improve call handling and sales skills.
- Positive attitude: Maintain a friendly and enthusiastic demeanor to engage customers effectively.